Privacy Policy
RS2Shopping.com (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website, rs2shopping.com. By accessing or using our services, you acknowledge and agree to the practices described herein.
1. Introduction – Our Commitment to Privacy
At RS2Shopping.com, your privacy is our priority. We understand the importance of personal data protection and are dedicated to processing your information lawfully, fairly, and transparently. We retain only the necessary data for delivering a seamless shopping experience and adhere strictly to international data protection standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users, customers, and visitors to rs2shopping.com. We are the data controller responsible for your personal information, which means we determine the purposes and means of processing that data. If you reside in a jurisdiction with data protection laws, we ensure compliance with applicable regulations governing your rights and our responsibilities.
3. Categories of Data Processed
We may collect and process the following categories of personal data, either directly from you or through automated tools:
a. Usage Data
Includes information such as IP address, browser type, device identifiers, pages visited, session durations, and referring URLs collected automatically during your interaction with rs2shopping.com.
b. Account Data
Includes identifying information provided by you, such as your full name, billing and shipping address, email address, phone number, and login credentials.
c. Profile Data
Includes your site behavior, preferences, wish list contents, product viewing history, feedback, ratings, and purchase behavior that help us tailor your shopping experience.
d. Communication Data
Includes email correspondence, customer support inquiries, contact form submissions, chat records, and call logs related to your interactions with our customer service team.
e. Technical Data
Includes data on your device type, operating system, internet service provider, browser plugins, time zone settings, and language preferences.
f. Transaction Data
Includes products ordered, payment method, billing details, order history, shipping address, tracking information, and delivery confirmation status.
g. Preference Data
Includes your consent to receive promotional messages, subscription choices, interest categories, and other communication preferences you have indicated.
4. Legal Bases for Processing
We rely on the following legal grounds to process your personal information:
– Legitimate Interests: For improving user experience, securing the platform, preventing fraud, internal reporting, and conducting analytics.
– Contractual Necessity: To fulfill our contractual obligations when you place orders or create an account.
– Consent: For marketing communications, use of cookies (where consent is required), and user-directed preferences.
– Legal Obligations: For compliance with financial regulations, consumer rights, and law enforcement requests.
5. Your Rights
Subject to applicable laws, you have the following rights over your personal information:
– Access: You have the right to request access to the data we hold about you.
– Rectification: You may correct inaccurate or incomplete personal data.
– Erasure: You may request deletion of your information where permissible.
– Restriction: You may request that we restrict processing under certain conditions.
– Portability: You have the right to receive your personal data in a structured, machine-readable format and/or request its transfer to another data controller.
To exercise these rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational security measures to protect your personal information, including:
– Data encryption in transit and at rest
– Access controls and authentication protocols
– Regular audit and vulnerability scanning
– Employee privacy awareness and security training
– Routine data backup and disaster recovery planning
7. International Data Transfers
If we transfer your personal information outside your jurisdiction, we do so in accordance with applicable data protection laws. For transfers from the European Economic Area (EEA), we rely on Standard Contractual Clauses (SCCs) and equivalent safeguards recognized by the GDPR to ensure adequate levels of protection. Any third-party processors engaged by rs2shopping.com are bound to data processing agreements reflecting our privacy standards.
8. Data Retention
Your personal data is retained no longer than necessary for the purposes stated in this policy. Specific retention timelines include:
– Account Data & Profile Data: For the duration of the account and up to 12 months thereafter
– Transaction Data: Retained for 7 years for finance and tax compliance
– Communication Data: Retained for up to 3 years following case resolution
– Usage & Technical Data: Retained for 12 months
– Preference Data: Retained until consent is withdrawn or after 24 months of inactivity
We securely delete or anonymize data upon expiry of its retention period.
9. Cookie Policy
rs2shopping.com uses cookies and similar technologies to enhance website functionality and improve user experience. Types of cookies used include:
– Essential Cookies: Necessary for website navigation and core functions such as checkout, login, and security.
– Functional Cookies: Store your preferences and settings (e.g., language, saved items).
– Analytics Cookies: Help analyze site usage metrics to improve performance, using tools such as Google Analytics.
– Performance Cookies: Track user behavior for system optimization and troubleshooting.
10. Cookie Management and Compliance
You may manage your cookie preferences through your browser settings or use the cookie consent banner on rs2shopping.com. Where required by GDPR or CCPA, we obtain your explicit consent prior to setting non-essential cookies. California residents may opt-out of “sale” of personal information under the CCPA using available tools or by contacting us at [email protected].
11. Protection of Children’s Data
rs2shopping.com does not knowingly collect or solicit data from individuals under the age of 13. If you believe we have mistakenly collected data from a child under 13, please contact us immediately so we can take appropriate action, including deletion of such personal data.
12. Updates to This Policy
We may update this Privacy Policy to reflect legal, regulatory, or operational changes. Significant changes will be communicated to users via email or through prominent notices on rs2shopping.com. Continued use of our services signifies your agreement with the updated policy.
13. Contact Us
For any questions regarding this Privacy Policy, your personal data, or to exercise your data rights, please contact us at:
Email: [email protected]
Website: https://www.rs2shopping.com
We aim to maintain full compliance with all applicable data protection frameworks, and welcome the opportunity to address any privacy-related concerns promptly and transparently.